Terms and Conditions
TERMS – Privacy, Security / Account Access, Delivery, Auto-Debit Checking or Credit Card
SECURITY POLICY: Your payment and personal information is always safe. We use a Secure Socket Layer (SSL) software that is the industry standard and among the best software available today for secure commerce transactions. With this software it encrypts all of your personal information, including credit card number, name, and address.
ACCOUNT ACCESS: Your are provided with an password to access your account online when your service is setup. This access give you basic information about your account, example: name, address, what balance is due and when last payment was made. This access is informational only, nothing can be changed at this access point. You can make a payment on your account using your VISA / MC, DISCOVER.
It is recommended to change your password every 90 days. The password should contain alpha and numeric mix (maximum 8 characters) Click Here to reset your password.
DELIVERY: Pre-payment is required with VISA/MC, DISCOVER on rear dump containers or roll off containers before delivery. If you order a container and pre-paid and changed your mind, please see our ‘REFUND’ terms.
AUTO-DEBIT CHECKING OR CREDIT CARD: You can sign up to have your monthly statement balance withdrawal auto-debit with your checking or credit card (VISA / MC / DISCOVER). Fill out the auto-debit form by printing it out and mail in or return the auto-debit form that came in with your welcome letter. Once CHITTY Garbage Service receives this information, we will update your account. The information you submit will be stored onsite securely for 90 days after that said information has been updated on your account. After 90 days your submitted information that was mailed in form will be destroyed for security purpose. Only your account will have your information and will be stored securely using the latest Secure Socket Layer (SSL) software and password protection.
Sign up Auto-Pay on Account Lookup page – AutoPay (automatically pay your future bills using your card card) with the credit card you’re paying your account with. Terms of Auto-Debit Credit Card – You are (1) allowing CHITTY Garbage to automatically charge your account (Credit Card) in the amount of your balance due, (2) agree the process of automatic payment is the last week of every month, (3) No statement will be mailed out, (4) agree that CHITTY Garbage or your financial institution can cancel automatic payment at any time, with or without prior notice to you, (5) agree that this agreement remains in effect until canceled by you, CHITTY Garbage or your financial institution. You can cancel automatic payment at any time by calling or emailing to CHITTY Garbage.
PAYING A YEAR IN ADVANCE: Pay your Residential Service One Year in Advance – if you pay your residential bill for one year in advance you will receive the 13th month FREE. Please place a note with payment to get proper credit. We are doing this to help you SAVE money and keep our cost down. (you could receive a bill sooner if you have any extra charges added or service rate changes)
REFUND: Please contact CHITTY Garbage at 515-382-3808 if a refund is required, your refund will be processed and mailed out.