Payments

Attention:
We have discovered that some recent payments may not be reflected on your June 1st billing statements. We are working hard to correct this issue and will have the outstanding balances corrected soon.

Thank you for your patience.

We have updated our online payment system

You should have received a letter in the mail with your account-specific details, but you can also review the information below.

Changes for all customers

  • Your account number has changed. Your new account number will be 3074-1[old acct#].
    Example: Old Acct# 1234510     New acct# 3074-11234510
  • If you usually make a one-time payment online to pay your bill, you will need to enroll as a new user on the new payment system.
    To enroll, you will need:

    • Your NEW account number starting with 3074-1[old acct#]
    • Your new invoice number located on the notification letter you received from us or will be receiving in the next few days.

If you had AutoPay set up with a Bank Account as of 5/7/2019

  • Your Autopay will continue, but we ask that you verify your information in the new system
  • Your userid for the new system is 1[old acct#]
    Example: Old Acct# 1234510     User ID: 11234510
  • Your password should be the same as before. If you have trouble, you can use the password reset option.

If you had AutoPay set up with a Credit or Debit Card

  • Your Autopay has been stopped
  • To pay your bill online, you will need to enroll as a new user in the new system
    To enroll, you will need:

    • Your NEW account number starting with 3074-1[old acct#]
    • Your new invoice number located on the notification letter you received from us or will be receiving in the next few days.

To make a payment or look up your account online securely PLEASE CLICK HERE


To review historical account information – bills and payments prior to 5/7/2019 – PLEASE CLICK HERE

Bill & Payment Info

We bill Monthly – we provide the service first then a bill is sent to you.

• Payments are due upon receipt. (2.5% Late Charge per month if account not paid by the 25th of the month)

• Include NEW ACCT# starting with 3074-1[old acct#] on payment for proper credit.

• Payments are posted within three days of the day they are received.

 

• Save your MONEY! Pay your Residential Service One Year in Advance – if you pay your residential bill for one year in advance you will receive the 13th month FREE. Please place a note with payment to get proper credit. We are doing this to help you SAVE money and keep our cost down. (you could receive a bill sooner if you have any extra charges added or service rate changes)

• Tell a Friend – word of mouth is what CHITTY Garbage excels for. Refer a friend or neighbor to sign up with CHITTY Garbage and you will receive a $10.00 credit towards your account. We require that the person signing up for service must tell us who referred them AT THE TIME THEY SIGN UP.

• SAVE YOUR STAMPS! Use our payment drop box at FAREWAY 619 BURNETT, AMES. It is located on the window ledge by the “Express Lane’. – map this location

 

• Payment by mail, send Check / Money Order to: CHITTY Garbage, PO Box 29, Nevada, IA 50201-0029

Remember to include your NEW ACCT# starting with 3074-1[old acct#] on your payments for proper credit.

• Drop payment at office, Cash, Check / Money Order or Visa / MC, DISCOVER – Remember to include your NEW ACCT# starting with 3074-1[old acct#] on your payments for proper credit:

CHITTY Garbage, 67 N Ave, Nevada, IA 50201

SERVICE CHARGES

° $20.00 on Return Check or Auto-Debit (checking or credit card) – per item

° $20.00 to Re-Activate Service for NON-PAYMENT – each time

° $20.00 on Accounts turned over to Collection Services – each time

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CHITTY Garbage Service Inc

Customer Service: 515-382-3808
Commercial Service/Sales: 515-520-8900
Mailing Address: P.O. Box 29, Nevada, IA 50201-0029
Office Address: 67 N Ave, Nevada, IA 50201

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